১,০০০+ রেডি স্টক পণ্য
হোলসেল শুরু ২ পিস থেকে
ঢাকার বাইরে ক্যাশ অন ডেলিভারি
৭ দিনের সহজ রিটার্ন
১,০০০+ রেডি স্টক পণ্য
হোলসেল শুরু ২ পিস থেকে
ঢাকার বাইরে ক্যাশ অন ডেলিভারি
৭ দিনের সহজ রিটার্ন
Effective Date: August 29, 2026
Last Updated: August 29, 2026
Eliza Source ("Eliza Source," "we," "us," or "our") operates the Eliza Source website, online commerce services, customer support systems, Facebook Page, Messenger communications, and related services, features, tools, and technologies (collectively, the "Services").
This Privacy Policy explains how we collect, receive, use, store, process, disclose, and protect personal information when you visit our website, purchase products, communicate with us, interact with our Facebook Page or Messenger services, contact our customer service team, or otherwise use our Services.
Eliza Source is operated by 1 & 9 Apparel Creator Ltd, Bangladesh. You can reach us at info@elizasource.com or at ElizaSource.com.
By using our Services or communicating with us, you acknowledge that your information may be handled as described in this Privacy Policy.
The information we collect depends on how you interact with Eliza Source and which Services you use.
We may collect information such as:
If you create an account or profile with us, we may collect information associated with that account, including:
Passwords and other authentication credentials should be handled using appropriate security controls and should not be accessible to customer service personnel in plain text.
When you place or discuss an order, we may collect information including:
We may collect payment and transaction information necessary to confirm and process an order.
Depending on the payment method, payment processing may be performed by banks, mobile financial service providers, payment gateways, or other third-party payment providers.
Where payment information is processed directly by a third-party payment provider, Eliza Source may receive transaction information, payment confirmation, payment status, or transaction references without receiving or storing complete payment-card credentials.
We may collect and retain communications between you and Eliza Source, including:
Because Eliza Source provides wholesale and commerce services, customers may voluntarily provide information concerning their businesses, including:
We may use this information to provide relevant wholesale services and customer support.
When you access our website or online Services, certain information may be collected automatically, such as:
We may collect information about how users interact with our website and Services, including product views, navigation, searches, shopping activity, and interactions with website functionality.
Eliza Source operates customer service and business communications through Facebook and Messenger.
When you voluntarily communicate with the Eliza Source Facebook Page through Messenger, Meta Platforms may provide certain information to Eliza Source through Meta's platform and APIs.
Depending on the interaction and permissions made available by Meta, this information may include:
We only process information that is made available to us through the applicable Meta services and permissions or that you voluntarily provide during your communication with us.
Eliza Source does not collect Meta account passwords and does not access private Facebook, Instagram, or other Meta account data that is unrelated to your communication with our Facebook Page or Messenger-connected services.
Information received through Facebook or Messenger may be used to:
Messenger information may be processed through Eliza Source's customer relationship management (“CRM”) and messaging systems so authorized representatives can efficiently manage customer communications.
Eliza Source does not sell Facebook or Messenger personal information.
Our access to and use of information obtained through Meta's APIs is subject to applicable Meta Platform Terms, policies, permissions, and requirements.
Eliza Source may use internal or third-party customer relationship management, messaging, database, hosting, analytics, and customer service technologies to operate our Services.
For example, when a customer sends a message to our Facebook Page, authorized systems may process the message so that it can be displayed to an authorized customer service representative.
Our systems may associate communications with an existing customer or conversation to maintain customer service continuity.
Information within these systems may include:
Access to such systems should be restricted to authorized personnel and service providers who require access for legitimate operational purposes.
We may receive personal information from several sources.
For example, when you:
Certain technical and usage information may be collected automatically through cookies, analytics technologies, server logs, and similar technologies.
When you interact with our Facebook Page or Messenger services, we may receive information made available through Meta's APIs and services in accordance with the permissions granted to our application.
We may receive information from companies that help us operate our business, including:
Where legally permitted, we may receive information from business partners or other legitimate sources.
We may use personal information for the following purposes.
We use information to:
We may use personal information to:
We may use information to understand customer needs and improve:
Information may be used to:
We may process information when necessary to:
Where permitted by applicable law and platform rules, we may use contact information to communicate information about products, promotions, offers, or services that may be relevant to customers.
Customers may request that we stop sending certain direct promotional communications.
Transactional, security, order-related, or customer-service communications may still be sent where necessary to provide the Services.
We do not use this Privacy Policy as authorization to send messages that would otherwise be prohibited by Meta's messaging policies or applicable law.
Information received through Meta products, Facebook, Messenger, or Meta APIs will be handled in accordance with applicable Meta Platform Terms and policies.
We use such information only for legitimate functions associated with the Services for which access has been granted.
We do not intentionally request Meta permissions that are unnecessary for the functionality being provided.
If Meta restricts or terminates access to particular information or permissions, we will comply with applicable platform requirements regarding our continued processing of that information.
Eliza Source may use automated tools or artificial intelligence-assisted systems to help authorized personnel organize, categorize, prioritize, summarize, or respond to customer communications.
Such systems may, where implemented, assist with functions such as:
Where automated systems are used, Eliza Source remains responsible for operating its customer service processes appropriately.
We do not represent that every customer communication is reviewed or answered exclusively by an automated system.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
Messenger conversation information may be retained when reasonably necessary to maintain customer support history, resolve disputes, manage orders, prevent fraud, or provide continuing customer service.
When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our operational and legal requirements.
Customers may request deletion of personal information held by Eliza Source, including eligible information received through Facebook or Messenger.
To request deletion, contact:
Eliza Source
Email: info@elizasource.com
Use the subject:
Personal Data Deletion Request
Please provide sufficient information for us to identify the relevant customer record or Messenger conversation.
For security purposes, we may need to verify your identity before processing the request.
Following verification, we will review and process valid deletion requests within a reasonable period, subject to information we are permitted or required to retain for legal, accounting, fraud-prevention, dispute-resolution, transaction, or other legitimate purposes.
If applicable, we may anonymize information instead of deleting it where anonymization permanently prevents the information from being associated with an identifiable person.
Full step-by-step instructions, including what information to include and what may be retained, are published on our User Data Deletion Instructions page.
Depending on applicable law and your location, you may have certain rights concerning your personal information.
These may include the right to:
Not every right applies in every jurisdiction or circumstance.
We may need to verify your identity before fulfilling a privacy request.
We use reasonable administrative, organizational, and technical measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include:
However, no website, database, network, communication service, or electronic storage system can be guaranteed to be completely secure.
Customers should not send passwords, complete payment-card credentials, or other unnecessary highly sensitive information through ordinary customer-service messages.
Personal information may only be accessed by employees, representatives, contractors, or service providers who require access for legitimate business purposes.
Access may be limited according to job responsibility and operational requirements.
Authorized users are expected to handle customer information appropriately and consistently with our privacy and security requirements.
Some technology, hosting, communication, analytics, payment, or other service providers may operate infrastructure outside Bangladesh.
As a result, personal information may be processed or stored in jurisdictions other than the country where it was originally collected.
Where applicable, we take reasonable measures to use providers and processing arrangements consistent with applicable privacy and security requirements.
Our Services may contain links to websites or services operated by third parties.
This Privacy Policy does not govern the privacy practices of independent third parties.
For example, interactions directly with Meta products may also be governed by Meta's own privacy policies and terms.
We encourage users to review the privacy policies of third-party services they use.
Our Services are intended for customers and businesses capable of entering into commercial transactions and are not intentionally directed toward young children.
We do not knowingly seek to collect personal information from children where such collection would violate applicable law.
If we learn that information has been collected from a child in circumstances where parental or guardian authorization is legally required, we may delete the information or take other appropriate measures.
A parent or legal guardian who believes that a child has provided personal information to us may contact us using the information below.
We may update this Privacy Policy periodically to reflect changes to:
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.
Where required by applicable law, we may provide additional notice regarding material changes.
If you have questions about this Privacy Policy, how Eliza Source handles personal information, or would like to exercise an applicable privacy right, please contact us.
Eliza Source
Operated by: 1 & 9 Apparel Creator Ltd
Country: Bangladesh
Address: Plot: Shi-1, Shi-1/Ka, Street No: 1, Section: 1, Mirpur, Dhaka-1216, BD
Email: info@elizasource.com
Website: ElizaSource.com
For privacy and personal-data deletion requests, use the subject:
Privacy / Personal Data Request
Related policies:
